MSAD #60 Technology Helpdesk

Printing Support 5

• Contact Kyocera Printing Issue
• Papercut upgrade stuck
• Re-Install PCClient & Follow Me Printing Mac from Manager
• Adobe PDF Print Solution
• Execute Follow Me Printer install command

iPad Support 1

• iOS Wifi private wifi ip address tracking

Youtube Tech Support Videos 8

• Printing Tips
• Airplay/Casting From Macbook
• Installing/Updating Macbook Apps via Manager
• Create a Screen Recording using Quicktime
• Split Screen on Staff iPads

View all 8

Chromebook Support 13

• Update Chromebook
• Remove and Add Account From Chromebook
• Chromebook Hard Drive Full
• Free Up Disk Space on a Chromebook
• Delete Downloaded Files on a Chromebook

View all 13

Internet Troubleshooting 1

• Internet Troubleshooting at Home

MacBook Support 11

• Chromecast from a Macbook
• Re-install application from the Manager App
• Word & Excel for Educators
• Install Zoom from Manager
• Google Meet - NO Camera

View all 11

YouTube Support 1

• YouTube Restriction Work Around

Google Classroom 4

• Google Classroom Notifications
• Archive a Google Classroom (Teachers)
• Google Classroom Stream Settings (Teachers)
• Add a Link to Google Classroom (Teachers)

GSuite for Education 5

• Gmail: Tips, Tricks and Tutorials
• Contacts: Create an Email Group
• Slides: Make a PDF Interactive
• Meet: How to Share Your Screen and Watch Your Students
• Calling a Phone from Google Meets

Seesaw 2

• Sharing an Activity with Other Teachers
• Archive a Class in Seesaw

Classroom Applications 2

• Adding a Signature to a PDF using Kami
• Lexia: Overview of the Teacher Dashboard

Software Support 3

• Q-Interactive
• Launch the PC Client Application
• Canva Account

NetRef 2

• Net-Ref Teacher
• Adding a Permanent Rule to Block Access- NetRef

Lexia 1

• Lexia Logins from Teacher Dashboard

APPLE TV 2

• Restart the Apple TV
• APPLE TV- Connect to Staff Network

CLEVER 1

• CLEVER - Badge Printing

Vector Eval 2

• Vector Eval Video Intro - Staff on a Teacher Contract
• Vector Eval Intro - Ed Tech

Google Classroom 2

• Google Classroom Assignments (Students)
• Using Kami to Complete an Assignment in Google Classroom

Seesaw 2

• Switching Classes in SeeSaw
• Signing Into Seesaw Using Google Sign-In

Chromebook Support 1

• Gmail Basics (Elementary Students)

Classroom Applications 3

• (K-5) Lexia Core5 Introduction for Students
• (6-12) Using Gale Databases
• (6-12) Using Noodletools for Research and Citation

Google Classroom 2

• Parents Guide to Google Classroom
• Google Classroom (From Google)

Seesaw 2

• Seesaw Introduction for Families
• Security (From Google)

Google Suite (GSuite) for Education 3

• GSuite for Education (From Google)
• Chromebooks (From Google)
• Google Meet (From Google)

Other 1

• How to Request Tech Support/Put in a Help Desk Ticket